T: +44 131 225 5161 | E: antiques@jamesness.co.uk
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Delivery

All orders will be dispatched within 1 to 3 working days using Royal Mail’s delivery services.*

* Please note that there may be an extended dispatch time for some orders placed; e.g. ring sizing, engraving, payment processing errors, etc. Extended dispatch times may range from 7 to 14 working days. In this event you will be notified.

All orders will be sent in unbranded outer packaging. The item(s) enclosed will be presented in a classic James Ness & Son box, unless otherwise stated.

Delivery charges

UK Delivery orders over £500 - FREE

Under £500 - £4.95

All orders dispatched to the UK qualify for free delivery, and are sent via Royal Mail’s Signed for services. You will receive an email confirming the date of dispatch, together with a parcel tracking number and link to Royal Mail’s parcel tracking website.

Timescale: 1 to 3 days*

European Delivery orders over £2000 - FREE
Under £2000 - £8.95

Orders are sent via Royal Mail’s International Signed For service. You will receive an email confirming the date of dispatch.

Timescale: approximately 5 to 15 days*

International Delivery orders over £2000 - FREE

Under £2000 - £14.95

Orders are sent via Royal Mail’s International Signed For service. You will receive an email confirming the date of dispatch.

Timescale: approximately 7 to 20 days*

OVERSEAS CUSTOMERS PLEASE NOTE: Any duty and taxes that may be levied in the country of destination are the responsibility of the customer.

If you require your order sooner than the quoted timescales, please contact us.

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